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Stellar customer service! |
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gerard143 
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Joined: 07/20/2017 Location: NY Status: Offline Points: 58 |
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 Topic: Stellar customer service!Posted: 05/03/2018 at 10:47pm |
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So I dropped about 3 grand on premium seats thru pontoonstuff. They shipped fast, i thought the price was fair. About 35 boxes arrived shipped free. All good. I also order new decking plywood. Arrived fine. So I applaud them on these aspects... . I opened one vinyl seat so far. Its pretty nice! Had an issue with some seat bases and the customer service was ridiculously awesome. The best I have ever dealt with. Edited by gerard143 - 05/16/2018 at 4:50pm |
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curtiscapk
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Joined: 01/30/2013 Location: OP KS \Truman Status: Offline Points: 985 |
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Posted: 05/04/2018 at 2:08pm |
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Standby I sent your link to someone... they should be reaching out to you.
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gerard143
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Joined: 07/20/2017 Location: NY Status: Offline Points: 58 |
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Posted: 05/04/2018 at 2:53pm |
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Well so far great customer service in trying to resolve this. Actually the best customer service I’ve ever seen. Some new bases are on the way :-)
Edited by gerard143 - 05/16/2018 at 4:50pm |
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curtiscapk
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Joined: 01/30/2013 Location: OP KS \Truman Status: Offline Points: 985 |
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Posted: 05/04/2018 at 3:17pm |
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This is their busy time. Glad they're taking care of you. They always take care of issues! I did my rebuild starting in February of 2013. They weren't very busy in the snow!
 Check out my link in my sig for tips.
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